Company Description
Welcome to PhysioFit Rehab & Balance Center, LLC, a outpatient physical therapy practice located in Richmond, TX. We provide orthopedic and neuromuscular rehabilitation services, addressing acute and chronic pain, balance and gait training, pre- and post-surgical rehabilitation, CVA/stroke, sport injury and prevention, and vertigo.
Role Description
This is a full-time on-site role for a Medical Receptionist at PhysioFit Rehab & Balance Center. The Medical Receptionist will be responsible for appointment scheduling, phone etiquette, receptionist duties, and maintaining a smooth flow of operations at the front desk.
Administrative tasks:
One of the primary responsibilities of a physical therapy medical receptionist is to manage administrative tasks such as scheduling appointments, verifying insurance coverage, and maintaining patient records. By efficiently handling these tasks, client care specialists ensure that patients receive timely and appropriate care. For example, a client care specialist may schedule follow-up appointments for a patient after their initial evaluation, ensuring continuity of care and progress in their rehabilitation.
Patient communication:
Serve as the main point of contact for patients, addressing their inquiries, providing information about treatment plans, and offering support throughout the rehabilitation process. Effective communication is essential in building trust and rapport with patients, which can positively impact their overall experience and outcomes.
Verification and Authorization:
Documentation Review:
Communication:
Data Entry and Management:
Claims Follow-Up:
Qualifications
Education and Training:
Knowledge and Skills:
Experience:
Certification:
Continuing Education:
Ethics and Professionalism:
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