As a Case Specialist, your tole is to assist customers in understanding the company's products and services. You will respond to inquiries via phone, email, web chat or social media. Additionally, you will address concerns, complaints, escalations and other issues to ensure customer satisfaction.
*Fully remote position
*Direct hire at 50k-60k salary range
* will work Pacific hours on either a Mon- Fri or Tues- Sat schedule, need to be flexible for either.
* Legal background is a plus.
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