Job Description
AC Hotel Cleveland Circle, a Colwen Hotels property, is seeking an experienced and friendly Bartender to join our team. You will be the face of our restaurant, providing memorable experiences for our guests. In this role you will need to be quick on your feet, have a positive upbeat attitude, and enjoy talking to people. If this sounds like you, we would like to meet you! Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities. General Responsibilities: - Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (use guest name whenever possible)
- Prepare and serve alcoholic and non-alcoholic drinks and menu items where offered to hotel guests
- Oversee the stock of liquor and bar supplies
- Prepare guest checks and collect payment
- Light food preparation and service as needed
- Check guest for proper identification
- Promote and upsell drinks and special drink promotion
- Create alcoholic beverages using proper portion controls and control service to ensure no over serving
- Maintain accountability of all beverages, use proper judgement, refuse service to guests who are intoxicated or disruptive
- Ensure cleanliness of glass, china and silver before use
- Comply with all liquor laws, health regulations and Colwen and brand standards and policies
- Set up bar prior to opening; ensure bar is clean pre and post shift according to operational standard
- Ensure cleanliness and condition of bar, bar unit, food prep and storage equipment, tables and other tools
- Perform side duties such as cleaning, garnish prep, misc. stocking and preparation
- General knowledge of hotel, area and events to answer any guest question
- Take payment and process all payment methods in a timely manner as set by Colwen policy
- Secure all alcoholic beverages, cabinets and storage areas
We've got you covered: Benefits & Perks - Medical Insurance with Company-Funded HRA
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Wide-Array of Supplemental Insurance Offerings
- Paid Time Off Programs
- Employee Assistance Program
- 401K Plan - Traditional & Roth Options with Employer Match
- Hotel Discount Travel Program for Associates & Family
- Exclusive Associate Discounts - Travel, Entertainment, & Retail
- Training and Development Programs
- Career Advancement Opportunities
Requirements: - One year of bartending experience
- T.I.P.S. certification or State specific equivalent (within 30 days if certification is expired)
- Ability to operate point-of-sale system
- Extensive knowledge of drink preparation and/or service
- Ability to remain calm when dealing with difficult guests
- Ability to work quickly and efficiently
- Excellent interpersonal skills and service focus
- Ability to maintain personal hygiene
- Must meet the legal age requirement of the jurisdiction
- Ability to work 7-day rotational schedule, including nights, weekends and holidays
Colwen Hotels is an equal opportunity employer. EEO M/F/D/V
Job Tags
Holiday work, Flexible hours, Shift work, Night shift,